FAQ

Q1. HOW LONG DOES SHIPPING AND PROCESSING TAKE?

A1: Please be patient and we are experiencing shipping delays due to COVID-19.

Domestic shipping: 1-2 business days for processing, 5-7 business days for shipping. International shipping: 1-2 business days for processing, 10-14 business days for shipping.

Shipping times are measured in business days and do not include the day of shipment, or processing time prior to when your order is shipped. On the day we ship your order it will leave our facility in the evening to be sorted by the carrier, and the shipping timeframe will begin the next business day.

Where shipping times are quoted as a range, the time depends on the destination’s distance from where it is shipped from. Your tracking link should be updated with an estimated delivery date 24-48 hours after you receive notification of shipment.

Q2. HOW MUCH DOES SHIPPING COST?

A2: Domestic: $4.99 USD International: $9.99 USD

Q3. HOW CAN I VIEW MY ORDER HISTORY?

A3: It’s super easy! You can view your order history in three easy steps:

1. Click on the person icon in the top right hand corner of your webpage.

2. Click “Orders”.

3. To view orders specifics (size, style, color, etc), click on the corresponding order number. Don’t have an account set up? No problem! Just email us and we’ll look up your order history for you.

Q4. CAN I CANCEL MY ORDER?

A4: If you need to cancel your order, be sure to let us know ASAP! Contact Email Adress: contact@kindga.com, We have a very short window where we can make changes to orders.